Shipping

Delivery locations

We deliver to eligible addresses in the United States and selected European countries. Available destinations are shown at checkout.

Estimated delivery time

Our estimated delivery time is 4–7 business days from order confirmation, including preparation and transit, unless a different estimate is displayed before purchase. Business days exclude weekends and public holidays.

Delivery estimates are not guaranteed arrival dates. Holiday demand, customs inspections and carrier disruption may cause delays. We do not guarantee delivery before Christmas unless expressly confirmed before purchase.

Shipping charges

Any shipping charge is displayed at checkout before payment.

Fulfilment and tracking

Orders may ship from domestic or international fulfilment partners. Available tracking information is sent to the email used for the order after dispatch. Tracking updates may take time to appear.

Address accuracy

Provide a complete, accurate address. Contact us immediately at info@diava.store if you notice an error. Changes may not be possible after fulfilment begins.

Taxes and import charges

Taxes collected by Diava are shown at checkout. International orders may be subject to duties, import taxes or clearance charges unless checkout states they are included.